Mercedes-Benz of Georgetown
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Dealership Service Review
service Rating
Leah Bharath
Written byon 10/28/2023
This dealership has never ever performed a good much less a great experience for me since I’ve been going here. My vehicle was brought in for an overheating issue sand I was told on day four it’s ready. Upon arrival I was greeted by my advisor and was told vehicle would be here in “ five minutes”, after 10-15 minutes I approached the advisor again and she told me they’re trying to get it by moving around a few vehicles; 45 minutes later I was told my vehicle is not ready and I’ll be getting a loaner.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No