Mercedes-Benz of Georgetown
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Dealership Service Review
service Rating
Craig H Bland
Written byon 07/02/2023
My EQS 450 was recalled on 2 issues but I had an “emergency “ as the hood on my car came loose and sent an alarm..I called Georgetown MB and service associate Irlean Pollard got me right in with another EQS set up as a loaner. Service was quick and I picked up my car 3 days later…sooner than was originally estimated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Laura Driscoll on 08/01/2023
Dealer Response
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
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