Mercedes-Benz of Georgetown
Back to Service Reviews
Dealership Service Review
service Rating
Not much catchy about auto service
Written byon 07/30/2022
Efficient check in. Nice, new dealership facilities. Not much communication between sales and service it seems. I had contacted them about a trade-in, but no one ever got back to me while the vehicle was already there to assess. I've tried three times to buy vehicles at GT and have never managed to do so. Bought at other dealers - Boerne twice, San Antonio. But same owners for all three, so it is puzzling. Anyway, GT is the closest service dept and they are very goo, thankfully.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Customer Service on 08/02/2022
Dealer Response
I search for you in our system and could not find you. Thank you for the kind words about our dealership. I’m sorry you have been having trouble with our sales department. I am the General Sales Manager and I would be happy to help you! Please feel free to reach out to me. My email is jmaldonado@mbofgeoretown.com and my direct line is 512-942-6906
Jeremy Maldonado
General Sales Manager
Report