Mercedes-Benz of Georgetown
Back to Service Reviews
Dealership Service Review
service Rating
How come you have to give one star when you want to give them zero
Written byon 07/30/2022
When it comes to service, theirs is the worst I have ever had in my 50 plus years. That says it all.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 2 comments
Sort by:
Richard on 08/19/2022
I know where I bought and serviced my car. Your inability to find me, proves my point. Even further, I sent you an email to the address you posted, and did not get a response. Sounds like you are pretending this cannot be your company. It is Mercedes’ Georgetown.
ReportCustomer Service on 08/01/2022
Dealer Response
Hello, we cannot find you in our client database and your comments do not match the customer satisfaction results documented for our dealership. Mercedes of Georgetown has been awarded the manufacturer’s Best of the Best aware 9 times for our industry-leading satisfaction ratings. Are you sure that you posted your comments to the correct Mercedes dealer? Please reach out to me here for further clarification: DWARREN@MBOFGEORGETOWN.COM
Dan Warren
Service Director
Report