Mercedes-Benz of Georgetown
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Dealership Service Review
service Rating
Customer satisfaction
Written byon 07/16/2022
First of all, I feel lucky to be a customer of Georgetown Mercedes. They reminded me of a needed/recommended service for my S550 via email. I arrived at the dealership and they made me feel welcome and thank me for coming in today. Service was provided in a reasonable time and while I was waiting I witness they greeted everyone with a smile and ask how Georgetown Mercedes can assist them today. I observed a rotating shift of Sale Associate greeting their customers to provide great customer service to customers who needed their assistance. Believe it or not, all was happy when they left because the staff made sure. Thank you for providing great customer service at Georgetown Mercedes. G.Clark
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 07/18/2022
Dealer Response
Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
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