Mercedes-Benz of Georgetown
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Dealership Service Review
service Rating
Excellent Service
Written byon 07/14/2022
I bought my 2017 GLA a couple of months ago and I was notified that a service was required. I made an appointment online in seconds and was assigned to Daniel as my service rep. This was my 1st service experience here and couldn’t be more satisfied with the process. Daniel took care of me from the moment I walked in. Explained what I needed, and didn’t need (Which meant a lot, times are tough!) and also checked my warranty status on an issue with my sunroof. I was in and out quickly and even walked out to a clean car. I couldn’t be more pleased with my visit today!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 07/18/2022
Dealer Response
Thank you for your kind words! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
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