Mac Haik Ford Lincoln Georgetown
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Dealership Service Review
service Rating
Never again
Written byon 08/11/2023
I set an appointment for an oil change and tire rotation on my 2020 Lincoln Corsair thinking I would like to keep the service with the dealership. 1. It should not take 2.5 hours to change oil and rotate tires. 2. The car service was completed and returned to the front of the building. It stood there until I asked why the car is out front and I am still waiting. 3. There were greasy footprints on my carpet. This was the first amd LAST time I use this "service'.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Barry Lewis on 08/12/2023
Dealer Response
Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Mac Haik Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at Sivia Sasa 512-930-6208 and we will do our best to make this better. We hope to hear from you soon.
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