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Classic Ford


7700 Broadway St, Galveston, TX 77554 (map)
Today closed
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

3 out of 5 starsservice Rating
Does not go to bat with Ford about issues.
Written by ed Pittman on 05/18/2023

Never fully backed by dealership about the complaint I had just after I bought this C-Max in 2013. Sticker said " 47MPG highway, 47 MPG City.. We never drive this car on the highway. strictly an in town car, so 47MPG City sounded great. It currently has a lifetime average of 26 MPG. Complained of terrible gas mileage, was told it wasn't broke in yet 4000,miles at 4,000, th3y tole me oh its 6, at 6 they told me 12000 miles to fully break it in. They reprogrammed it several times. Told 'em to put it on a truck and send it to Detroit to fix or replace. No dice. Then they offered me a trade in for the car offering me $15,000. I paid $26,000. Would you be unhappy??? They are the only car dealership in Galveston.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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