Classic Ford

I purchased a 2016 Ford Escape on 5/31/16 - after business hours at that. I reached out on line about a 2015 Toyota RAV4 earlier that day and received a quick & friendly telephone response & introduction by sales consultant Jesse Skytland. In asking Jesse what time they closed that eve, he told me 7, yet he'd stay "as long as necessary to make me happy with the RAV4 purchase". Unfortunately, the RAV4 didn't work out for me, & I did feel slightly "nicked & dimed" by the number's guy who returned menial deals of $150 off the 22k+ vehicle on more than one occasion. Jesse was pleasant & professional & improvised by suggesting other vehicles to consider. He did a great job explaining all features - no matter how small or average some were during both test drives of the two makes - Toyota & Ford. In opting for the Ford and finalizing an agreed price for the new vehicle & my trade, he sat and waited with me as the finance person was busy closing another deal. He even suggested going back out to the car to set up my Bluetooth connection to my phone and showed me how to import my phone book to the car. I wanted tint on the Ford and didn't want to take the car that eve just to return it another date to have the service dept install it. Jesse promised to call me to arrange the next day to pick it up at my job and handle it for me. By 9a the next day, he had called and he was at my job in minutes. He even left me another car incase I needed it and had mine back in just a couple of hours with a really nice looking tint application. I was impressed. The finance woman was very personable and made me very comfortable through the quick process of signing all the paperwork - she almost felt like a old friend. Although this makes the 1st vehicle I've purchased at Classic Ford, it's my husband's 2nd and we are both very satisfied thus far with our experience. I would like to see your dealership offer a cash bonus to repeat customers of the same household - that would be a nice touch. The 4 stars are only representative of the numbers guy with too much back & forth. It was clear I was buying - I'd of rather just cut to the chase & left an hour sooner. I understand his job is to make money - yet that's mine also and time is money too. Thank you!