Classic Ford
Dealership Sales Review
I had pretty much decided that I wanted the Focus ST based on my review of numerous on-line comments and YouTube videos, but the proof was obviously in a test drive. The only ST within about 100 miles of Galveston was in Pasadena. After driving the vehicle in Pasadena I sat down with the sales person and built the car to my specifications. They were scheduled to call me that day with a dealer price and 2 days later they did, but still without a price. "We're still working on it". On day 5 when they called again they learned they had lost a sale. I then visited Classic whereby Bryan Lagard and his sales manager Dave (can't remember Dave's last name) quoted me a price within 15 minutes after building the vehicle on Ford.com. We made a deal quickly that I was satisfied with and the car was ordered from Ford. About a week later Classic called to say that they had done some research and found an ST within a reasonable distance with my specifications. Two days later I drove it off the lot thus avoiding the 6-8 week wait. Bryan and Dave were professional, attentive to my needs and made the process more enjoyable than I could have hoped for. I can't give them enough praise for how they run their business. Side note...I hit 120 mph the other day. I feel 21 again when the turbo kicks in while in 2nd gear. A Happy Customer, Kevin N.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes