Stonebriar Chevrolet
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Watch out! Bait and Switch Sales Tactics at Stonebriar
Written byon 12/14/2024
The Internet pricing looks very good until you get the deal sheet which adds back $4K on a new Tahoe that they won’t remove to offset the advertised dealer discounts. When you competitively negotiate, they ghost you, waiting for the next person to take their higher costs. This is a bait and switch Sales team for sure. I found a much better deal with a different dealer that didn’t play the tricks this one plays. Watch out!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Stonebriar Chevrolet on 12/17/2024
Dealer Response
Thank you for sharing your feedback. We regret to hear about your experience and understand how this situation may have been frustrating. Transparency and fairness are important to us, and we apologize if you feel those standards were not met during your interaction.
We would appreciate the opportunity to address your concerns directly and work toward improving your experience. Please reach out to our Customer Service team at 214-472-5535 so we can learn more and take the appropriate steps to assist. Thank you for bringing this to our attention.
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