Stonebriar Chevrolet
Dealership Sales Review
I emailed on a Monday trying to see a car that day. Used car manager suggested we schedule time the next day. I drove 40 minutes to get there at the appointed time only to be told an employee took the car. Sales manager asked if he could show us any other vehicles, I told him we were only interested in the one. Sales manager suggested we should go to lunch and he would call me when the car returned. My wife and I went to lunch, recieved no call and could not get in touch with the sales manager when we tried to call so we returned home. I emailed the sales manager that evening asking if we could try again and recieved a response saying the employee who took the car during the time I had scheduled purchased it. I'm not sure if this was just a bait and switch or just poor treatment of potential customer. Either way, they have permanently lost a customer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No