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Stonebriar Chevrolet


9950 Hwy 121, Frisco, TX 75035 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (6) No (2)
Service Rating
Recommend:
Yes (4) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Wasted my time
Written by Cameron on 03/20/2019
updated 03/28/2019

I emailed on a Monday trying to see a car that day. Used car manager suggested we schedule time the next day. I drove 40 minutes to get there at the appointed time only to be told an employee took the car. Sales manager asked if he could show us any other vehicles, I told him we were only interested in the one. Sales manager suggested we should go to lunch and he would call me when the car returned. My wife and I went to lunch, recieved no call and could not get in touch with the sales manager when we tried to call so we returned home. I emailed the sales manager that evening asking if we could try again and recieved a response saying the employee who took the car during the time I had scheduled purchased it. I'm not sure if this was just a bait and switch or just poor treatment of potential customer. Either way, they have permanently lost a customer.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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