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Big Star Hyundai


17990 Gulf Fwy, Friendswood, TX 77546 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
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Yes (1) No (1)
Service Rating

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Dealership Sales Review

1 out of 5 starssales Rating
Stay away and dont trust their sales reps
Written by Dil Ach on 10/07/2021

Stay away!!! Avoid them at any cost, dont trust! Two of their sales reps told me over the phone they had all 3 cars I was looking for in stock. I have asked them multiple times just to ensure I dont drive over there for 1,5 hours for nothing. Guess what? Once arrived, none of the cars were there. I heard some [non-permissible content removed] arguments about them being in transit (web-site clearly stated they were on stock, and even had stock number item, two sales reps confirmed they were also on stock), that one of them was sold. Sales manager, Paul Hewitt, gave a long apologetic speech and all sorts of reasons, without even realizing that I was after completely other cars. really bad at selling.... Seems like they are using these ads on their web-site as a simple bait to get the customers drive all the away to their dealership. what a cheap trick, wasnt expecting that this is still being practiced in 21st century...

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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