Big Star Hyundai

I have been in the automotive industry for 35+ years and have never been treated so poorly. Example the vehicle I wanted jumped up 2k from the web site price and the vehicle I wanted to sell was A very nice 2015 Ram that 3 other dealers were in a bidding war offering $20,500.00 to I finally sold for $21,300.00 . Big Star offered $ 18,000.00 and when I mentioned what I had been offered it was well that's our offer . The staff is rude and you need an act of congress to speak to a manager