Bruce Lowrie Chevrolet
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Service department
Written by 10/17/2015
onupdated 11/11/2015
I did have my oil changed there last Friday and when getting my truck back I noticed there was oil residue on the truck fenders, driver door handle, steering wheel. My truck was cleaned the day before and now have to clean again. The service tech should have been more considerate.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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brucelowrie on 12/03/2015
Dealer Response
Hi Scott, thanks for bringing this to our attention. We'll speak to our service techs to make sure this issue is addressed and not something anyone else has to encounter during their experience with us. Thanks for letting us know! - Chip Jones, General Manager
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