Shamaley Ford

I just bought a used car from there 3 months ago. Still "Blue Certified". It was time for it's first oil change. Low & behold I get an email with a coupon offer for "the works" $39.95. so I made my appointment. I get there. Right out of the gate they denied the coupon. "Oh that's only on Ford vehicles". Doesn't say that on the coupon or in the email. Of course not. They already got you there hoping the last you won't leave and go elsewhere (scam1). I bought the car here. "Oh well it's cuz this car takes synthetic" doesn't say that on the coupon or in the email. (Scam 2), but I'll get you a discount on the same service for you vehicle. It will be a 2 hour wait. Why did I bother making an appointment if I have to wait 2 hours? (Scam 3). So I wait. Then I get a notice the my car "failed" and 4 items need my attention. I just bought this car. Still under warranty and they wanted to do 1k work of work on my car. So I complained. "Oh those are just recommended. No! Your notice says FAILED. Not we recommend. Not we suggest. FAILED. That one word makes the customer feel like their car is in disrepair and needs these services immediately.(Scam4). I can keep going but you get the point. In the end a coupon for 39.95 would've cost 100 but they graciously discounted to 65.. gee thanks. I hope the additional 15 unpaid was worth losing a customer. My father worked there and he would roll over in his grave knowing this is the type of establishment this dealership has turned into