Toyota of Dallas
Dealership Sales Review
Do not walk but RUN AWAY FROM TOYOTA OF DALLAS ESPECIALLY IF YOU ARE A FEMALE! I purchased a 2020 Lexus IS300. When they delivered my car to my place of employment that evening they had taken the Bridgestone tires off of the car and put a no name tire on the car. I bought the car with Bridgestone tires not the no name tires they switched. I brought it to their attention immediately and was dismissed for two days, so I went to the dealership. Syed Jafri was the first person to tell me he would not do anything to fix the problem and he told me to lower my voice. I also witnessed Syed Jafri yelling at one of the sales reps in front of the entire show room full of customers. He was belittling and disrespectful. The GM Cody Freeman came to me immediately and told me to be quiet and lower my voice. I know it is because I am a woman! I am being discriminated against because of my gender. Cody Freeman would never talk to and treat a man the way I was being treated! If I were a man they would have fixed the problem! I have filed a complaint with the corporate office, a case number has been started. I have filed a complaint with the BBB. I have multiple voicemails for the managing partner of Toyota of Dallas, Darren Dortch with no reply. I am upset that I cannot go into this dealership and purchase a car and be treated equally as a man would be treated. I feel taken advantage of and discriminated against. I will not stop nor lower my voice. I will NEVER RECOMMEND THIS DEALERSHIP...EVER.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes