Toyota of Dallas

If you are planning to look at Toyotas this Labor Day weekend, I would suggest that you pick any dealership except Toyota of Dallas. Its no shocker that they an average 2 star rating. I purchased a Highlander from them 10 months ago and I have had awful experiences with both the sales department and the service department so I believe that they are a poorly run operation from top to bottom. I've filed BBB complaints, sent registered letters to Toyota HQ in Plano and the only response I received was from Mr Takeshi Uchiyamada, Chairman of the Board in Japan who referred me back to Toyota Plano who in turn suggested that I go back to Toyota of Dallas to negotiate a purchase of a different Highlander. Huh? I've purchased 4 Toyotas from Sport City in the past and have received a top notch experience. I purchased one Toyota fro Toyota of Dallas and have had nothing but problems with the sales and service departments. Beware.