Toyota of Dallas
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Sold a truck they didn't have
Written byon 07/25/2020
They never secured the truck. Lied and told me they did and would have delivery in 72 hours. They kept pushing until it was going to be 30 days. I purchased elsewhere and now I can't get anyone to help me with a refund of my first payment. Won't return calls or emails. Drove to the dealership and am still waiting for them to get out of a sales meeting. Worst experience of my life.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Toyota of Dallas on 07/30/2020
Dealer Response
We are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. Please contact our Customer Relations Manager, Annette Trejo, at 972-852-0158 and we will do our best to make this better.
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