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Toyota of Dallas


2610 Forest Ln, Dallas, TX 75234 (map)
Today 7:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Rude and abusive manager said
Written by sandyplanotx on 03/27/2009

Very very rude manager (Justin West). When we decided to leave without buying, he said "Thank you for wasting my time" ! You decide if you want to buy from this dealer. Detailed review below: My wife and I were looking to buy a Toyota Corolla with a VSC (Vehicle Stability Control) option. We called Toyota of Dallas, and were told by the manager, Justin West, that he had a number of Toyota Corollas with VSC option. We showed up at the dealership and Justin assigned a salesperson , Chris Malik, to us. Chris took us out to the new car lot. When we got there, I reminded him that we are only interested in Corollas with a VSC option. He had no clue what VSC was. He tried to pass off Brake Assist as VSC. When I corrected him, he said that Corollas do not come with VSC (even as an option). I had to correct him again ! In short, Chris knew zero about the cars he was trying to sell. Now to the manager. When we decided to leave (because they did not have any vehicle with VSC ! which is what we had asked for on the phone in the first place ), Justin West looked very pissed and said "Thank you for wasting my time". We left this dealership as fast as we could. Good luck with your car buying experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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