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Sewell Lexus of Dallas


6421 Lemmon Ave, Dallas, TX 75209 (map)
Today 7:30 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Fantastic Customer Service
Written by jeanette on 02/10/2018

Honestly, I've never written a review for a company I didn't purchase from, but I was seriously blown away by the experience with Sewell and wouldn't hesitate to buy from them in the future. I called them on the phone to request more information about one of their certified pre-owned inventory and Brian, their internet guy, was kind, courteous, and was even willing to discuss price, details, and more on the phone. There was no pressure to come in, but he invited me to do so to take a further look. He did a visual inspection of the car for me before I made the trip down and told me it would be out and ready to go when I got there. I couldn't go to the dealership until many hours later and told him as much. He said "absolutely no rush, whenever it's convenient." I received a followup call later from the salesman that was going to take care of me. Sadly, at that point, I was already in a different dealership about ready to sign paperwork on another vehicle I found. Even when I told them as much they were still kind and courteous. I could tell they wanted to earn my business, would have taken care of me, and would have given me a world class experience. The dealership I bought from was a close second and my sales guys at that dealership even used to work for Sewell. I'm certain Sewell is second to none.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

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