Skip to main content

AutoNet


1365 Regal Row, Dallas, TX 75247 (map)
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Buyers beware, total [non-permissible content removed]!!!
Written by tdp7 on 07/22/2015

Buyers beware, total rip off artists. We went there to buy a Mustang that my 16 year old son had saved to buy. After looking at it, it had multiple issues including an a/c that didn't work. The salesman Marcus told us that if we left a $500 deposit that was totally refundable, they would fix the issues and call us. I never agreed to buy the car at any time. They said if we didn't like the car at that point we could have the deposit back. We both signed an agreement stating so. A couple days later they called and said it was ready. I went there and told them I no longer wanted the car and ask for my deposit. They proceeded to tell me, after calling the owner, that I couldn't have it back and they would give me credit for another car. I said no, I don't want the car and continued to ask for my deposit. I asked to speak with the owner and he began to yell curse me and said "You're not getting (insert curse word here) back!". I have a signed agreement stating that my deposit is totally refundable. I called the police and they said although I was right and they should give the deposit back, but they couldn't do anything since it is a civil matter. Now I have to post all these reviews and report to BBB and file a civil suit in order to get my 16 year old son's money back. Unbelievable that there are still [non-permissible content removed] doing business these days. If you are smart you will stay away from these unscrupulous people.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.