Lithia Chrysler Dodge Jeep Ram of Corpus Christi
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[non-permissible content removed], Bait and Switch tactics
Written by 12/13/2022
onSalesman Benito and I negotiated the price of a vehicle. I proceeded with signing contracts and paying my down payment. I informed them that I have booked my flight to pick up the vehicle. He then informed me of service charges “not much” totaling $3,950 will be added to the price of the vehicle. I politely declined paying any extra charges after the fact and asked for a refund of my down payment. I had to contact the dealership repeatedly in order to remind them to reverse the charges. They were insisting that I pay an extra $10k for another vehicle they had available. If I didn’t have $4k apparently I had an extra $10k? [non-permissible content removed]! The contract/warranty has discrepancies as well. It took the dealership 2 weeks to reverse the charges. I’ve gone through 3 weeks of headaches dealing with this dealership. RUN!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No