AutoNation Ford Corpus Christi
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Dealership Service Review
service Rating
Oil change took 7 hrs
Written byon 05/26/2023
Had an appt for 1000am, arrived promptly and saw my truck enter the service bay at 1020. Was told by advisor it would take 2-3hrs. No updates throughtout day so I called at 330pm and was told they hadn't even started the oil change.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Kevin Smith on 05/31/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (361) 444-0125 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!
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