AutoNation Ford Corpus Christi
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Dealership Service Review
service Rating
Recall and warrenty work
Written byon 01/17/2023
I was told after waiting 2 months for part to come in on recall it would take a week!! Well a month and three days later we have our truck back. It also needed warrenty work for front end so that took a week of the time! The main problem was the lack of customer service, zero calls giving me updates, left several message and had to start calling mangers in sales to get any help!! Promises made by sales and service not kept! Sad part is we have purchased 9 new vehicles from this dealership but NEVER again!! Customer service needs major help!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Denver Ray on 01/20/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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