AutoNation Ford Corpus Christi

The worst. Terrible. Horrible. No Good. Very Bad. Poor. This has to be the worst mechanic service I've ever had the displeasure of receiving. Incompetence at every turn. After having to pay them a ridiculously over priced $150.xx just to do a diagnostic of the A/C on my vehicle. They informed me that I would need a new compressor and they wanted $1400 to replace my current one. I told them absolutely not! I took it down to a local mechanic shop and they did it for $300 and had it back same day. Well the new compressor didn't fix the A/C so I went back to this sham of a business and gave them the option to refund my money or to re-diagnose the A/C issue. They kept my vehicle for three days before calling to tell me it was the expansion valve that needed to be replaced. They wanted $1000 for this job. Again I told them absolutely not! When I went to pick my vehicle up the lot porter knew something wasn't right. THEY HAD TORN MY GLOVE BOX OUT AND PARTIALLY DISASSEMBLED MY DASH. My blood was boiling. I asked to speak to the manager whom I spoke with before about the misdiagnosis, but he was of course out on vacation. The spineless service person Patrick was no where to be found. The only person who made an attempt to explain or help was a lovely woman who informed me that she was just acting manager. She tried to put me into a loaner car, but I wasn't having any of their games. I told them I expected a call to sort out them putting my car back together and then drove off. Low and behold a week later still no call from the [non-permissible content removed]. I did take my car down to the same mechanic as before and had the expansion valve fixed for $180. What is maddening about this is that they have the gall to charge people $160 an hour for service, but can be so flippant with the customers time. So lets recap. Overpriced, careless, misinformed, spineless, and inconsiderate. I'm going to send this review to the shop, to the management, to the owners, to the Mazda corporate overlords, and to any company that ranks them like "Best of the best", J.D Power and Associates, etc.