AutoNation Ford Corpus Christi

Adequate service. Not quite satisfactory. I brought my Ford Focus in for a Ford latch recall. Apparently there was a chance that all four doors could open while driving. Very discomforting. After 8 hours, I was told my car was ready and to pick it up. When I went to the service parking lot and opened the driver's side door, the door handle came off in my hand. This was the last thing I expected to happen as I brought my vehicle in to solve the recall issue on the door latches. They were unable to take care of the problem right away. It was 5 p.m. and I was told the technician had already left for the day. Patrick (Service Adviser) was apologetic and immediately fixed me up with a temporary loaner until the issue could be addressed the following day. After waiting, yet again, another 8 hours, I was told my Ford Focus was ready and the problem was resolved. Patrick (Service Adviser) told me that the technician had neglected to tighten a screw on the driver's side door handle. If this was the case, why did it take 8 hours for the technician to tighten a screw. Patrick Conrad (Service Adviser) was very professional and helpful. However, even though I was told the issue was resolved, I feel uneasy about driving my car on the streets. If the technician neglected to tighten a screw on one of the door handles, then how do I know if he also neglected to fix all four door latches properly as this recall was to rectify.