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AutoNation Ford Corpus Christi


6250 S Padre Island Dr, Corpus Christi, TX 78412 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (10) No (1)
Service Rating
Recommend:
Yes (37) No (4)
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Dealership Service Review

4 out of 5 starsservice Rating
Ford Explorer Key Fob programming
Written by Explorer60 on 01/11/2017
updated 01/20/2017

The service staff is courteous. I arrived on time for appointment and waited there while the work was done. I suggest bringing a book to read. When I received my new key fob back, I was told they were done programming it and it now worked. I completed my paperwork and left. When I tried to turn on my car, I discovered it did not. I couldn't start the car, put the alarm on, etc. I let them know immediately and they reprogrammed it again. After waiting again, I then received a working key fob back and was told my car needed to return for 3 recalls, and the service associate thought the recalls would be covered by warranty, but he would call me back and let me know. He later called me back and asked if I could remind him why he was supposed to call me back.... I laughed, and scheduledid an appointment for the recalls. I said I thought all recalls should be covered by the the manufacturer, and he said thought they would be. Hopefully when I drop the car off next time, I will get a definite answer! You need to be prepared to be patient when you come here. I gave them a rating of 4 instead of three because they were polite....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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ilovemileone on 01/21/2017
Dealer Response
Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
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