AutoNation Ford Corpus Christi
Dealership Sales Review
Went to purchase my son's first car. Were there for five hours to be told we were denied. On the way home received a call if we paid TTL we were approved. They said return Monday and sign paperwork. We returned to be told we were denied again. The manager then called again and said he had another loan with a lower rate and would call the following day. Never heard from him again. He said we were never fully approved. He stated the initial loan was electronically approved but at the bottom the bank stated he needed to call and speak to them. He took it upon himself to tell us we were approved without talking to the bank first. He told me this. This man, Daniel, said he would make it right, had a better loan, free oil change and gas for driving back and forth. I have not heard a word from this man again. They lied from the time we got there to the time we left. I expressed my anger because they were getting my son's hope up and then letting him down. The salesmen would only roll their eyes at me. Very rude men. Very unprofessional playing football in the waiting room when they didn't have customers and watching loud videos on their phones. Never again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No