AutoNation Chevrolet South Corpus Christi
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Dealership Service Review
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Traverse Troubles
Written byon 07/11/2023
I dropped off my Traverse due to a stutter. I was warned that it would take up to 3 weeks to get it back, not because it was 3 weeks worth of work, but simply because of the system used to see cars. I mentioned that it would be difficult for me to be without a car for that long and offered to bring it back when it was my turn and was told “we don’t do that”. I also waited for over an hour and a half for a shuttle to take me home and ended up having to find another ride. Furthermore, I had to call to receive updates and was not kept in the loop. The overall experience was not good at all.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Piper Yost on 07/13/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 444-0022. We hope to hear from you.
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