AutoNation Buick GMC Corpus Christi

I feel that the sale was rushed. My sales person did not explain the contract to me and neither did the financial rep. I bought a used 2021 truck. Then, after taking the truck for a weekend I realized the tires were worn out about 3 yrs old and one of them was bald in the inner side about to have a blow out. I returned 5 days later asking if they can replace with new tires and do an alignment. I also asked for the rear shocks, it was needing them bad. The so called boss, Abel agreed to the tires and alignment, but not the shocks. One week later the truck stalled out on me and left me stranded at a store. I luckily purchased the warranty and I called my salesperson and asked service department to call me to tow the truck back to the dealership. I was waiting for an hour and still no call from Taylor the service rep. I had to call my son to pick me up and went to the dealership and spoke to her. I finally was able to call the warranty to get roadside service and get my truck towed. They checked the battery first and said it wasn’t the battery and kept the truck for 3 days and fixed it. They said it was the transmitter and was replace and gave me new fobs. I picked up the truck and 2 days later it stalled on me at my work. Didn’t want to start as I was getting off work at 7:30 am. I had it towed the next day on a Friday. They called me later and said it was the battery. So, I asked if Abel the boss can replace it since it was a maintenance issue and it obviously didn’t go out from one day to another. So I ask did the truck really go through inspection if it obviously needed tires and the battery was old and about to go out. He said no, he was not going to replace it and the warranty would not cover. They were charging almost $500 to replace the battery. I had been very patient with these people and polite. By this time I’m livid! Went to the dealership asked to speak to Abel and gave him a piece of my mind. I got very loud with him and he threatened to call the police on me to escort me out of the premises. I refused since my truck was still there and to my misfortune my warranty is through AutoNation and I have to take it to them every time my truck needs to be serviced and fixed. I had my truck towed back to my house, since I can replace the battery myself and save myself a few hundred bucks. I had a horrible experience with all of them and would not recommend buying a vehicle from there, especially a used one!!!