Gullo Mazda of Conroe

My experience of Gullo Mazda was one of high pressure sales tactics, deceitfulness, and negligence. The dealer ended up costing me about $1200 in annual taxes due to their failure to get a tax-exemption form (for non-business use of vehicle) properly notarized, thus rendering it void. I did not learn of this mistake until the 2nd year of my car lease when I suddenly got an extra bill. Upon follow-up with finance company they told me that Gullo Mazda had been at fault and sent me a copy of unnotarized form. When I followed up with Gullo Mazda, I was repeatedly transferred, and left several messages which they did not follow up on. At the end they washed their hands and blamed others. I felt very duped and violated by their business tactics and lack of desire to make their own mistakes right. Next time, I am using a different, more competent, and more customer oriented dealership.