Wiesner Buick GMC

We came to your dealership on Aug 26th after receiving an adverizement in the mail which featured a 2010 Acadia for $27k with a "Lifetime/Unlimited mileage power train warranty". Your salesman Kenny King was very helpful with us. He asked another manager about it, who responded that it, was sold even without looking it up. This manager stated that a lot of time the vehicles are sold even before the ads gets to the public as it takes 2-3 weeks. Why advertize when you do not have the product?? Kenny checked the inventory and could not find any 2010. We had him give us a couple of prices on 2011's and showed him the Warranty ad. He was not aware of this and only could say, "If that is what it says". We did not negotiate any further as we had an appointment at Honda to test drive a Honda Pilot. My wife and I decided to buy the Acadia before your "Lifetime Warranty" went away. Kenny meets us outside as we looking at colors on Aug 27th. My wife changed her mind over the colors twice while there. Kenny showed us the one we wanted but it was only seven seats, which we had said before we wanted the eight seats. We asked him to find a SLE and a SLT1. As we negotiated Kenny had to go back to manager three times before we were within $200.00. We asked him to go one more time to make it even money while showing him our checkbook and that we were going to put $15K down. He came back stating that you could not do it. After a couple of exchanges of words we said Ok, to the deal and I ask him to write up the deal with the (attach) warranty on the contract. As Kenny was reading the ad, a manager came almost running over saying that we were not going to anything more for us in a loud voice. Besides he said I did not even know you were getting the mud flaps free. I told him that we have this ad which he replied in a loud voice said that it only applies to in stock vehicles. When I told him that there was no fine print and that Kenny had seen it on the 26th he was almost shouted as he said we were done, he would not honor the ad, and we could leave. When I tried explaining to him that this was false advertisement which he loudly said we were done, thank you for your business, and you can leave. Both Kenny and I were shocked at his reaction and my wife even felt threaten by him. We walk out to our car and Kenny came to apologize. I wanted to speak to someone higher, but my wife did not want to consider buying a vehicle any more from you dealership.