Cowboy Kia
Dealership Sales Review
My experience with this dealership was horrible. I spoke with a salesman over the phone, gave him my information, he ran everything including my credit and said I was approved for 100% financing and just come in and pick out my car. He explained the deal was done, paperwork would be ready and there would be no need to run credit again. LIES!!!! I got there on my day off from the two jobs I work and nothing was done. As I was waiting for him to "finalize" the deal, my credit monitoring company sent me a message that my credit had been ran again. Then, when I mentioned it to the salesman he acted as if he didn't know what happened and came up with a BS story about a different Finance Person being there that day. Next, he proceeds to tell me now I needed $1000 down or someone to co-sign. LIES!!!! Finally, as I was waiting two salesman bombarded my mother in the waiting area about buying a car as well, helping her pay her credit cards and using the money to help me get in a car. My thing is, just be honest up front. Don't tell people you will finance 100% then change when they get there and then run their credit twice. I will dispute one of the hard inquiries through my credit company. LIES!!!! Don't believe what they say and if they promise something get it in writing first.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No