Van Hyundai
Dealership Sales Review
I recently purchased a used 2007 Ford F-150 from Van Hyndai. During the sale, I noticed several small indicators that the truck had been in an accident. I was assured from my salesman that it had not, he even showed me the Carfax report showing that it had never been in a wreck. I felt better after seeing the report and continued with the sale. During the finance portion of the sale...(i had already arranged financing thru my bank) I purchased a 3rd party warranty policy for $1500.00. I was supposed to recieve a membership card in the mail in approx. 30 days enabling me to fix any mechanical problems that came up for a 100.00 deductable. After 3 months I have yet to recieve my membership card, and I called the place where it was supposed to be issued from and they say they have no record of me as a member. After I brought the truck home we started noticing small details that indicated a wreck... Glass in the carpet, and in the grooves in the dash. Weatherstriping coming loose on the passenger side, trim and molding coming loose on the passenger side, the passenger seat not completly bolted down, and now the radio/cd/clock resets every time the engine shuts off. This past week, I took the truck to a friend of mine that owns an auto repair shop, and he confirmed that the truck was in a MAJOR passenger side impact collision, he showed me where the bed had been re-welded, and where the frame around the passenger side door was still bent. I have tried several times to contact Van Hyundai to get this issue resolved, and they will not return my phone calls. I will be filinig a formal complaint with the BBB. Do not buy anything from these guys...I have read several blogs about their tactics. You want to stay away.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes