Van Hyundai

I am not here to complain about the car buying experience but rather how I was treated after the sale. I bought a 2011 Hyundai 2 weeks ago. I have nothing but good news to report. Hyundai has really improved their product. The problem starts with the when I filled out the survey from Hyundai about the transaction . One of the questions asked was did the Sales Professional work with me or did he work with other customers at the same time. James did work with other people which did not bother me. But it was a question which I answered honestly. Another question that I answered was how long after I closed the deal did it take the finance department to see me. It took another 2 hours. It's a sales tatic to try to get you to buy stuff you dont need. It take the finance guy a long time because he likes to draw pictures and make and try to sell you on a warranty and other stuff which isnt really necessar unless you like throwing money away. Oh yeah SKY LINK was sold on the car and it does not lower your insurance. It's a scam and they make you purchase it regardless if you want it or not. There is something illegal about that... I took my car back on 3/19 to have it fully detailed and was attacked by James Carr. James asked me why did I throw him under the bus? I told him I didn t. He then said how could you do that man? James Carr followed me giving me dirty looks as I asked for a manager not knowing where the situation was escalating. I then spoke with Josh Kubicki who apologized then told me Iwould not have to deal with James Carr again and to go the customer waiting area and he would take care of my car. That s when Jakob Waldbusser and Kris Panagakis followed me to the Customer waiting area. Jakob basically defended James Carr actions. He told me nothing he said would change how I already felt about the dealership and we should part as friends and go our separate ways. (one problem I still don t have my tags) He continued to talk condescending to me as Kris gave me dirty looks. It is a bit intimidating when you have two very large guys on each side and one guy is talking down to me in front of my child. I spoke with Hyundai and they said they appologized and said the dealer will mail my tags to my home so there is not another confrontation. Honestly all he had to say is he was sorry for the confrontation and it would never happen again but Jakob couldnt do that because he is not professional I have bought 12 cars in the past and I have never had a dealer disrespect me and certainly not in front of my family. This dealer cares nothing about its customers once the sale has been made. Think twice about buyer here also check the service department. It is filthy an looks very scetchy.