Van Hyundai
Dealership Sales Review
My boyfriend found this cute little Corolla to buy for me, checked it out and it seemed fine. He had me run a carfax on it and that came back clean. Well, when he brought me back there, the sales lady kept asking him if he "found" anything different and was very concerned about this. He said no and she asked if he was sure and he said yes. Well, I have experience in shopping for used cars, where he does not and I began to review the vehicle. I immediately found several signs that the vehicle had been in an accident. Both the front and back as well as the sides had issues. When I pointed them out she just stated that she would fix them for a fee. Which is odd, usually when looking at a car when you find issues and they are unwilling to adjust the price they promise to fix not charge you additional for issues. Then I popped the hood, some components had been replaced with cheaper parts and some not replaced at all. The deep and narrow dents in the front had been very clear signs that it had been in a head-on collision which could have imploded the airbag with is un-fixable. Also, this would negate any so-called warranty left on the vehicle. I basically stated that the car had been in the accident and that the price should reflect this. She said no because since the carfax does not state this she can sell at perfect value and could fetch more at an auction. Which I laughed at because any dealer would know this car was bad. I watched several people walk up to the car, see the evidence and immediately walk away. Also, she thought I was stupid because she tried to say that NADA certified and inspected the car as clean. Since I have used NADA's service, I know that there is a feature that let's you put in the VIN and it "ONLY" pulls the make, model and features on the car; it is not an inspection. I immediately let her know that I knew this and told her that it was a lie and that this car has not been inspected and I knew that the system was doing. I even showed her how to read this 1/2 page report, which does not come anywhere near inspection and it is certainly not certified. We left the dealership and I immediately put comments on the CARFAX and contacted CARFAX personally about the missing accident. What was really sad, was that we were a cash deal.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No