Tradeline Motorcars

Tradeline Motors This is my first negative review of any business or product. I’m in my 40s and give every business the benefit of the doubt. Anyone can have a bad day or a bad batch of production. Tradeline Motors is the exception to this, I was lied to on multiple occasions throughout a month long ordeal. We had to ask our bank (USAA) to contact Tradeline multiple times on our behalf. Ryan at Tradeline hung up the phone on me after explaining he was the acting manager and would not assist in refunding payment. Facts: 1. We never took possession of the car. 2. Told car was being detailed and car was not ready 3. Told car’s AC not working, car not ready 4. Told car’s engine light came on ,car not ready 5. Told piston is damaged, car not ready 6. Told cylinder is damaged, car not ready 7. Asked for a refund for vehicle not delivered, told it would happen immediately. 8. Two day later told refund was in process. 9. Five days later told refund would happen by end of business. 10. Two weeks later, refund still not yet given, told one of the owners has gone on a Vegas vacation. Hung up on. 11. Had to get USAA involved. 12. One month after car not being delivered, no return phone call from owner (requested 6 times), the bank received a refund. Small dealerships are throughout Texas save yourself and your bank the aggravation of dealing with people like this. If you do business with Tradeline, ask them about my experience. I am sure their response to this review will be full of smoke, mirrors, and feigned concern. Buyer beware, you can do much better.