Family Toyota Burleson

I could not be more pleased by the close, personal care I experienced from both Tammy Rix and Family Toyota as a whole. Over the years, all of the vehicles I have purchased have come from salespeople and dealers in the DFW metroplex area, so I know how things typically (if not unfortunately) go; my recent purchase with Tammy was far and away the easiest, most comfortable, and most worthwhile that I’ve ever encountered. I got exactly what I wanted, at a rate and monthly cost that certainly exceeded my initial goals, and not once did I feel as if she and her dealership did not have my best interests in mind. No matter how near or far you are from Burleson, I highly recommend you contact her! Once I made an initial phone call with some specs, she did all the work; after a test drive, we worked out an offer; and after making it to loan processing, the whole process took such little, hassle-free time that I was highly impressed. I’m now in a fantastic, might-as-well-be-new vehicle, and the sometimes stressful parts of unnecessary haggling were nowhere to be found at any point during my process with Tammy. I found her to be absolutely genuine the whole way, which is often a lost commodity consumers now rarely see in the sales world. What’s most important, though, is that she took multiple moments to talk with me personally via telephone when I couldn’t physically be on the lot (even before a sale was up for discussion); was outwardly honest talking to me in straightforward terms about my car’s history, while being patient about the bevy of questions I had; and, after the purchase, has taken time to check in with me numerous times about how I like my new vehicle. No cold call or standard, automated email that I’ve experienced in other buying instances; she herself has made sure that I’m a legitimately happy customer. Should I need a new vehicle in a handful of years, she will be my first and only choice. If you need to change your perception about what car buying usually is, and instead need to see how it could be and what it should be, then give her a call! You will not regret your communication with her, and you simply will not find a more seamless, stress-free sales interaction.