Burleson Honda
Dealership Sales Review
Worst purchasing experience in 49 years. Due to my business, I purchase 3 to 4 cars or trucks every year from various dealers. Purchased a Honda Pilot from Burleson Honda which was advertised in the internet at one price, but given a higher price for same vehicle when arrived at dealership. Financing was approved by Honda at dealer. Several weeks later, I receive a letter from Burleson Honda that they were rejecting the financing because my credit score was too low. I have excellent credit with my score in the mid 800's. I had already made a monthly payment, given the dealer a down payment, and traded in a vehicle on the purchase of the Pilot. I emailed three persons at the dealer and called to find out what was going on. Received no response or call back. My temporary license plate tags expired and the dealer had not provided license plates for the new Honda Pilot. Again, I sent emails to several dealership personnel and received no response. Finally, I went to the tax office, and purchase license plates for my new Pilot.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes