Mercedes-Benz of Boerne

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Mercedes-Benz of Boerne
31445 I- 10 W, Boerne, TX 78006 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
(27)
Recommend:
Yes (14) No (0)
Service Rating
(113)
Recommend:
Yes (59) No (9)
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Dealership Service Review

service Rating
C300 Service
Written by Kelly Ann on 05/01/2024

Misleading price information on services

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Customer Service on 05/06/2024
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Kevin Boles the Service Director will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Neil Potter, General Manager npotter@mbboerne.com
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Laura Driscoll on 05/02/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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