Mercedes-Benz of Boerne

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Mercedes-Benz of Boerne
31445 I- 10 W, Boerne, TX 78006 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
(27)
Recommend:
Yes (14) No (0)
Service Rating
(113)
Recommend:
Yes (59) No (9)
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Dealership Service Review

service Rating
Loaner
Written by James J on 11/12/2023

I mean, MB of Boerne provides exceptional service, but if I need a loaner vehicle when my Mercedes Benz requires an overnight or 2 stay in the service department, I just don't expect the loaner vehicle to be a Toyota. That was my experience and it was disappointing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Kathryn Glenn on 11/13/2023
Dealer Response
James, We highly value your business and strive to provide you with exceptional service that leaves you completely satisfied. Your feedback is important to us as we continue to work towards improving our services. We appreciate your review and look forward to assisting you again in the future. Thank you for choosing Mercedes-Benz of Boerne.
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