Big Star Buick GMC

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Big Star Buick GMC
4411 E Fwy, Baytown, TX 77521 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

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Unhelpful management
Written by Luis on 01/09/2020

Will switch up story's on me and was all about getting money out of me and refuse to show me the carfax on my trade in vehicle because he stated that it had been wreck and other things that's why they could not give me the amount I was asking for sales person was great just the manager was not as professional as he should be

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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Baytown GMC Buick on 01/13/2020
Dealer Response
Hello Luis, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact a member of the sales department to get in touch so we can work towards an understanding. Thank you. Sincerely, The Baytown GMC Buick Team
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