Baytown Ford
Dealership Sales Review
I wish I was able to do 0 star. I bought a used truck and was not offered any type of warranty. A day after purchasing it I heard noise coming from the engine. I brought it to the mechanic long story short $2500 In repairs. I then brought it to the dealership after talking to the manager I wad accused that it was a friend of mine that did the esrmtimate and that the quote was ridiculous. I then said ok bring it to the mechanic at the dealership then. After the mechanic at the looked at it $3200 for the repairs. Hmmm at this point I said still think the price is redicoulous. I told them I would pay half I just want them to do the right thing. I said I'll pay for parts if they do the labor. That offered nothing absolutely nothing. Bought the truck and r days later I'm spending a lot of money to fix it. I don't recommend any body doing business with baytown ford. They obviously have no Morales. It's sad when this stiff happens and it happens too much. I am currently filing in small claims court hopefully the judge will see my side and understand that they knew about the issues when they sold it to me as they have mechanics on duty.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No