Lost Pines Toyota
Dealership Sales Review
We were give a price for a car in a person email from the sales person who we had been working with over the last 5 days. We replied to the email "that sounds great see you in about an hour." We drove 44 miles to the dealer intending to buy the car. When we got there the sales person said that the price in the email was a mistake. The sales person said she could not honor the price. We asked to speak to the manager who also said they could not honor the price. Eventually after expressing much disappointment and distress, we spoke to the general manager who said that he would honor the price stated in the email, but at that point we knew we could never enjoy driving that car after feeling so deceived and manipulated.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No