Polestar Austin
Dealership Sales Review
When I decided I wanted an electric vehicle, I set out to do my due diligence. After months of research, I had a list of 5 cars. The Polestar 2 was third on the list. Truth be told, my top two choices have not arrived in the US, and I am in need of a car come summer, so I went for a Polestar 2 test drive. I really liked this car on paper, but we know how that works sometimes. Still, I went into the test drive with excitement. The car actually exceeded my expectations. But I will write a review of the actual vehicle once I take delivery this summer. I opted for the Plus Pack, the ventilated Napa leather seats, and the Pilot Pack. I'll let the readers of this review research the Performance Pack and decide if it is for you. What I wanted to review more than anything else is the excellent test drive experience I had thanks to Nick Olson. Nick is very knowledgeable and his customer service skills are second to none. He explained, in great detail, every aspect of the car inside and out before the test drive. While I was driving, he answered all my questions thoroughly and honestly. After the drive, we went over the specifics of the cost and I decided to order the car. As I was leaving, I asked him for a business card. I was shocked when he stated he doesn’t have one yet because he is new to the company, and he’s not a salesman yet and only does the test drives. Nick is not a salesman?? What??!! Then Polestar needs to promote him to salesman right away! He is phenomenal. He was articulate, professional, and funny. The best thing was that he did not pressure me to buy anything that I did not want. Polestar needs to hang on to this guy and promote him up the ladder, for I have a feeling no matter what he does professionally, he will excel. Thanks Nick! You were awesome! Best car buying experience I have ever had!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes