Kia of South Austin
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Dealership Service Review
service Rating
Only came for maintance
Written byon 05/17/2024
Booked an appointment for routine 30,000 k mile and after picking up my vehicle found scratches on the drivers side door. Not just small ones they appeared to be purposeful from some type of circular motion. I complained to the rep and he said he would follow up with his boss the next day. I’m very disappointed that this occurred as I never have issues with vehicles at a dealership. So far no resolution has come of this.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Laura Driscoll on 05/20/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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