Kia of South Austin
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Dealership Service Review
service Rating
Excellent Service Experience
Written byon 01/04/2024
I brought my new Telluride in for an annoying little rattle in the headliner after easily scheduling an appointment on line. Jonathan Talley was very courteous and patient in checking me in and seeing that I had a ride home. The service crew fixed the problem expeditiously and I was updated with their progress. I couldn’t be happier with the customer service I experienced from Jonathan and the Kia of South Austin Service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 01/04/2024
Dealer Response
It's fantastic to hear that you had a great experience and that Jonathan provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
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