Kia of South Austin
Back to Service Reviews
Dealership Service Review
service Rating
Oil change online Appointment
Written byon 10/07/2023
As I pulled into service area, an advisor met me outside which was a first in a long time. We went over my services requested. I was quoted a time and that time was kept. Even a recall was performed. No discounts were available. In the past if you scheduled online appointment after a certain time you'd at least get 10% off. I asked were there any discounts/coupons.. Nope My recepit said something about decal. There was no decal placed on my car, not sure if its suppose to be.overall it was a great visit compared to my past visits.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Sara Thurston on 10/11/2023
Dealer Response
It's great to hear that your recent service experience was notably positive, especially compared to your past visits. The fact that an advisor met you outside and went over your requested services is a sign of our dedication to customer service. Your feedback is valuable, and it's evident that we've made improvements to enhance your experience. Thank you for sharing your feedback.
Report