Kia of South Austin
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Dealership Service Review
service Rating
STAY AWAY!!
Written byon 09/07/2023
STAY AWAY!!! They had my car on a warranty job caused by a Kia mechanic for 5 MONTHS with zero proactive communication. After I paid for car it wouldn't start! I have notified the federal trade commission and retained counsel. Al Allen was my service advisor and he was useless and [non-permissible content removed].
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No